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Privacy Policy

Welcome to Mystique Management. This Privacy Policy outlines how Mystique Management collects, uses, discloses, and protects your information when you use our website, services, or interact with us.

In effect from 1 September 2023

The short version

  • We collect your contact details, payment information and what you booked.
  • We use it to sell you a ticket, deliver it, and tell you about the night.
  • We share it with event organisers, our service providers, and the authorities when the law requires it.
  • You can update your details or change your preferences by contacting us.

This summary is here to be read. The numbered terms below are the ones that bind.

01Information We Collect

We collect information that you provide voluntarily or that is automatically collected when you use our services. This may include:

  • Personal Information: Name, email address, phone number, and other contact details.
  • Payment Information: Billing information, credit/debit card details.
  • Transaction Information: Details about the tickets you purchase, including event details and transaction history.
  • Device and Usage Information: IP address, browser type, device type, and usage patterns when interacting with our website.

02How We Use Your Information

We use your information for various purposes, including:

  • Providing and improving our services.
  • Processing transactions and delivering tickets.
  • Communicating with you about events, promotions, and updates.
  • Analyzing and improving the effectiveness of our website and services.
  • Complying with legal requirements.

03Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

04Sharing Your Information

We may share your information with:

  • Event organizers for ticket delivery purposes.
  • Service providers who assist us in operating our business.
  • Legal authorities, when required by law.

05Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage system is completely secure.

06Your Choices

You can manage your communication preferences and update your information by contacting us. You may also have rights under applicable data protection laws.

07Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Please review the policy periodically for any changes.

08Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@mystiquemanagement.me.

By using Mystique Management’s services, you agree to the terms outlined in this Privacy Policy. See also our Terms & Conditions and Refunds & Transfers Policy.

Mystique Management, Office 51, 12th Floor, Al Reem Tower, West Bay, Doha, Qatar